FREQUENTLY ASKED QUESTIONS


What Kind of Subscriptions Are Available?

We offer 12-month, 6-month and 3-month subscriptions. Each month you will receive a new and unique wristwatch to add to your collection at an unbelievable price!

Can I Buy A Subscription Box As A Gift?

Absolutely! You will pre-pay for a 3, 6, or 12 month subscription and they will not renew. Click HERE to go to gift subscriptions.

When Do I Get My Box?

Boxes are sent out on the 1st of each month. You will receive a notification when your box ships along with tracking information.

When Will I Get Charged?

For our pre-paid subscriptions, you will be charged immediately for the entire subscription period, plus shipping.

Why Should I Pre-pay For A Subscription?

When you pre-pay for a subscription box, you are saving a boat load of money per box! For a 1-year subscription, you are saving $218 per year vs a monthly ongoing subscription. For a 6-month subscription, you are saving $168 per year and for a 3-month subscription, you are saving $88 per year.

What If I Don't Like The Watch I Receive?

While we believe that you will never be disappointed in your monthly watch box, we have set up a private Facebook group for Watch Box members to trade watches with each other as they like. Click HERE to request access to the page. Your request will be granted within 24 hours as long as you are a subscription member.

What Do I Do If I Need To Service My Watch?

Each of our watches comes with a 2-year warranty against manufacturer defects and on the watch movement. The warranty does not cover every day wear and tear or the straps unless defective. We service all of our watches at our headquarters located in Las Vegas, Nevada. Please visit our CONTACT US page to make a service inquiry and for our address. We are also open to the public Monday-Friday from 10am to 4pm!

How do I cancel my subscription?

When you purchase a subscription, you should create an account.  Simply log into the account.  There will be a link to cancel your subscription.  Prepaid subscriptions cannot be canceled after the first box ships.  You may cancel your prepaid subscription before your first box ships.  If you cancel after the first box, you will receive all your subscription boxes each month and the subscription will be canceled at the end of the term.  Otherwise, you will be automatically renewed into the same subscription.